Flight FR9251 was forced to land in Toulouse with almost 200 people on board
The London Stansted to Ibiza flight was forced to land in France (stock image)
Ryanair has issued a ‘no fly’ warning following an incident in which a plane carrying nearly 200 passengers was forced to make an emergency diversion. The disruption took place aboard a flight from London Stansted to Ibiza.
Flight FR9251 was diverted to Toulouse after two passengers turned ‘abusive towards fellow passengers’. The incident unfolded on 17 May 2025, with the case only recently being settled in court.
In an online statement headed ‘Bad behaviour won’t fly’, the budget carrier said: “On May 17 2025, two passengers became abusive towards fellow passengers on a flight from London Stansted to Ibiza and failed to comply with crew instructions, forcing over 84 passengers and six crew to divert to Toulouse.
“These two disruptive passengers were found guilty, and both received suspended sentences of up to 10 months, and received a combined penalty of over 10,000 Euros.
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“On May 7, 2026, Ryanair welcomed the decision by the Toulouse Criminal Court to convict these two unruly passengers. Ryanair has a strict zero-tolerance policy towards passenger misconduct and will continue to take action to combat unruly passenger behavior on aircraft for the benefit of the vast majority of passengers who do not disrupt flights.”
Under the Air Navigation Order 2016, a person ‘must not enter any aircraft when drunk, or be drunk in any aircraft’. It goes on to state: “A person must not, when acting as a member of the crew of any aircraft or being carried in any aircraft for the purpose of acting as a member of the crew, be under the influence of drink or a drug to such an extent as to impair their capacity so to act.”, reports Glasgow Live.
Addressing the incident on board, Ryanair’s Jade Kirwan said: “We welcome this decision by the Toulouse Criminal Court to convict these two disruptive passengers and sentence them with up to 10 months jail time and to pay a penalty of over €10,000.
“It is unacceptable that passengers – many of whom are heading away with family or friends to enjoy a relaxing summer holiday – suffer unnecessary disruption and reduced holiday time as a result of unruly passenger behaviour.
“Yet this was regrettably the case for passengers on this flight from Stansted to Ibiza in May last year, which was forced to divert to Toulouse as a result of two passenger’s disruptive behaviour.
“This conviction demonstrates just one of the many consequences that passengers who disrupt flights will face as part of Ryanair’s zero tolerance policy, and we hope this action will deter further disruptive behaviour on flights so that passengers and crew can travel in a comfortable and respectful environment.”
